How To Become A Super Agent
You’ve studied, and you know enough about the automotive industry to be an agent. But why be an “Agent” when you could be a “Super Agent”? It’s not impossible. The first thing you’ll need to ask yourself is, “Am I prepared?” There have been many transformations happening within the car industry; Some good, some bad. […]
How to Build a Successful Home-Grown F&I Manager
Finding and training a new F&I manager can be a challenge, but many successful dealerships have found that the best approach is often to grow talent from within. While it’s tempting to look outside the dealership for potential candidates, there are significant benefits to developing talent in-house. We’ve got some tips for identifying and training […]
Debunking F&I Misconceptions and Focusing on What Really Works
We often fall into the trap of myths and outdated ideas about what works to close deals. The truth is, many of these myths no longer apply in today’s customer-centric market. Customers today are informed, discerning, and — most importantly — looking for genuine, value-driven experiences. It’s time we moved past these misconceptions and focused […]
The Difference Is in the Details: How Small Adjustments in F&I Lead to Big Results
In the fast-paced world of automotive F&I, it’s easy to get caught up in the bigger picture—the sale, the numbers, the big-ticket items. However, the real secret to F&I success often lies in the details. It plays a critical role in building long-term relationships and driving repeat business. But it’s not just about the big […]
How Professionals Practice for Success (And Why You Should Too)
In the automotive industry, the difference between a professional and an imitator can be stark. While some may only do the bare minimum, professionals go above and beyond—constantly refining their skills, learning, and practicing to perfect their craft. But what does it take to be a true professional in the automotive F&I field? While we […]
The F&I Productivity Secret: Making the Most of Your Day
If you’re an F&I manager, you probably feel like your day is filled with a never-ending list of tasks. But what if I told you that a large portion of those tasks isn’t directly contributing to your goals or income? It might be hard to hear, but it’s true. According to the Pareto principle, 80% […]
7 Steps to Revealing Your Inner Super Agent
By Michael LaMotta New year, new you! We’ve all heard that before – but as ever-changing and ever-increasing challenges continue to hit the automotive industry, it is critical that every agent take a good look in the mirror and ask yourself, “Am I prepared?” If the answer is not an absolutely solid yes to all […]
Kickstart the New Year with DOWC’s Digital Resources: Empowering Agents for Success
As we step into a new year, it’s the perfect time to reflect on the opportunities ahead. At DOWC, we are committed to ensuring that our agents are equipped with the best tools to succeed in an increasingly digital landscape. With a suite of resources designed to streamline processes and increase profitability, we’re here to […]
Why Starting a DOWC is A Smart Business Decision for 2025
Written by Edvie Castro, General Counsel & COO You’ve likely seen the term DOWC, but you may not be entirely sure what it means. Here’s an overview you won’t want to miss because understanding what a DOWC is, and how it functions, may be a direct route to maximizing profit for your dealership – a […]
The Evolving Role of Automotive F&I Professionals: Why Dealers Need More Than Just a Sales Agent
In today’s fast-paced and ever-evolving automotive landscape, dealerships are faced with increasing pressure to adapt, survive, and thrive. Dealers aren’t just looking for another F&I agent to help close deals—they need solutions, options, and opportunities to stay competitive. What they need is a partner who can help them navigate both the complexities of the marketplace […]
From Browsing to Buying: The Future of Auto Retail
Auto retailing is retailing, period. Since 2020, online shopping has gone through the roof for industries far beyond clothing and groceries. Auto sales and dealerships made a dramatic shift across the country since then, and shoppers turned to the internet in droves. Has this shift meant a magical transition to seamless digital sales across the […]
Exploring The Hidden Value of Existing Customer Data
By Michael LaMotta The traditional dealership model is shifting in dramatic ways. The good news is with change comes opportunity. This is the moment to open our eyes, and our minds, to new ways of doing business. Let’s take a closer look at a revenue opportunity that is sitting right at our fingertips, but is often overlooked by dealers, F&I managers […]
How TLP is Different from GAP
By Michael LaMotta Superior F&I products are those that offer clear benefits and valuable coverage that will, in the event of a claim, provide customers with a positive experience that builds their allegiance to their selling dealer. One example of such a product is Total Loss Protection (TLP). Let’s take a closer look into how […]
Claims Management Takes Center Stage in Driving Dealership Success and Profits
In the ever-evolving landscape of the automotive industry, effective claims management is crucial for dealerships. DOWC® provides a unique approach to claims management, allowing dealerships to take control of their F&I programs. We enhance claims management and benefits for dealerships in several ways. We pride ourselves on our streamlined claims process. By centralizing claims management, […]
The Importance of the Trace360 Connected Car Driver Portal During Teen Driver Safety Week
The U.S. Department of Transportation’s National Highway Traffic Safety Administration (NHTSA) is teaming up with local organizations all over the country to support National Teen Driver Safety Week, October 20-26, 2024. It is important to discuss safe driving habits with teens every day, but Teen Driver Safety Week serves as an opportunity for parents and […]
Dealer Funds and Regulatory Compliance
By Michael LaMotta, founder of DOWC In times of crisis, access to capital is essential. Businesses in every industry are struggling. How would your dealership stay afloat? Auto dealers have far more to be concerned with than just vehicle sales. Many dealers have been accumulating cash in reinsurance companies for many years. Some dealers viewed […]
Make The Switch To A Dealer Owned Warranty Company
Understanding the law and adhering to federal and state regulations is essential for developing a tailored F&I program. To fully leverage the potential advantages, dealers should find a partner who can assist with both the establishment and ongoing management of a dealer-owned warranty company (DOWC), ensuring consistent performance monitoring as a reliable administrator. Many car […]
Why 360Shield is Important for Cosmetic Vehicle Protection
October is Fall Car Care Month which means helping your drivers understand the importance of exterior and interior car care. As temperatures change, it’s essential to ensure that a driver’s vehicle is in optimal condition to prevent any unexpected maintenance. Additionally, addressing interior and exterior issues can enhance safety during unpredictable fall weather, including rain […]
Powersport Protection & Unbeatable Support with AdventureGuard Powered by DOWC
When it comes to riding the waves or blazing new trails, the last thing anyone should be concerned about is their vehicle’s protection. That’s where AdventureGuard™ powered by DOWC comes in—engineered for the bold and the adventurous. Whether drivers are travelling the open seas or revving up their scooter, AdventureGuard™ delivers the ultimate protection, just […]
Industry-Leading Participation Structure Options by DOWC
While DOWC believes that the Dealer Owned Warranty Company is the ultimate evolution of dealer participation, that doesn’t mean it’s all we offer. There’s no one-size-fits-all solution when it comes to building your wealth while reducing tax liability. As participation experts, we’re committed to educating the industry and guiding dealerships through complexities of choosing the […]
DOWC Has No Plans to Slow Down With eVSC
Despite recent challenges in the electric vehicle (EV) industry, DOWC, the highest-rated and fastest-growing F&I provider, remains steadfast in its commitment to the EV sector. Rather than scaling back, DOWC is enhancing its product offerings to meet the evolving needs of EV drivers. EVSC™ is a specialized division focused on delivering top-tier coverage tailored for […]
SCPP: Your Primary Financing Partner
Offering affordable financing for protection products directly to your customers is a smart way to generate revenue. Partnering with the payment administrator who already reliably handles the rest of your F&I program is even smarter. Other payment plan providers may offer attractive terms and service, but only SCPP can offer the full scope of support […]
What to Know Before Getting Extended Care Coverage: Key Considerations Explained
When it comes to protecting your vehicle with Extended Care coverage, it’s crucial to make an informed decision. While Extended Care coverage can offer valuable protection, it’s not a one-size-fits-all solution. Before you commit, here are key considerations to keep in mind to ensure that you make the best choice for your needs. 1. Assess […]
Introducing Trace360: Advanced Vehicle Tracking Technology
DOWC, the highest-rated and fastest-growing F&I Provider, proudly introduces our latest update to Theft Protection, Trace360TM is tailored for franchise dealers and large independent stores. Trace360TM can improve inventory management, provide essential vehicle data, enhance customer satisfaction, increase revenue, and build customer loyalty. Trace360TM provides your dealership with an advanced recovery solution to safeguard vehicles […]
Vehicle Service Contracts Explained: How They Work and Why They Matter
When purchasing a vehicle, one of the important decisions you may face is whether to invest in a vehicle service contract. Often confused with a warranty, a vehicle service contract can offer extended protection and peace of mind for your automotive investment. But what exactly is a vehicle service contract, and how does it differ […]